No one ever plans to be sick or disabled. Yet, it’s this kind of planning that can make all the difference in an emergency, according to the National Institute on Aging.

Two Stories 

• Ben has been married for 47 years and always managed the family’s money. But since his stroke, Ben is not able to walk or talk. His wife, Shirley, feels overwhelmed. She’s worried about Ben’s health. But she also has no idea what bills should be paid or when they are due. 

• Across town, 80-year-old Louise lives alone. One night, she fell in the kitchen and broke her hip. She spent a week in the hospital and two months in a rehabilitation nursing home. Even though her son lives across the country, he was able to pay her bills and handle her Medicare questions right away. That’s because, several years ago, Louise and her son made a plan about what he should do in case Louise had a medical emergency. 

Long before she fell, Louise put all her impor­tant papers in one place and told her son where to find them. She gave him the name of her lawyer, as well as a list of people he could contact at her bank, doctor’s office, insurance company and investment firm. She made sure he had copies of her Medicare and other health insur­ance cards. She added her son’s name to her checking account and safe deposit box at the bank. Louise made sure Medicare and her doctor had written permission to talk with her son about her health and insurance claims. 

On the other hand, Ben always took care of family money matters and he never talked about the details with Shirley. No one but Ben knew that his life insurance policy was in a box in the closet or that the car title and deed to the house were filed in his desk drawer.  Ben never expected that his wife would have to take over. His lack of planning has made a tough job even tougher for Shirley. 

There are many steps involved in getting an individual’s affairs in order. Many Arizonans have family members living in other states, so pre-planning for emergen­cies such as Louise’s fall and hospitalization can make the situation much easier for everyone. 

The first step is gathering important papers. These papers may be different for every family, and each situation may have different information. For example, if you have a pet, you will want to include the name and address of your veterinarian. As a general rule, personal records should include: Full legal name; Social Security number; legal residence; date and place of birth; names and addresses of spouse and children; location of birth and death certificates and certificates of marriage, divorce, citizenship and adoption; employers and dates of employment; education and military records; names and phone numbers of religious contacts; memberships in groups and awards received; names and phone numbers of close friends, relatives, doctors, lawyers and financial advisors; an up-to-date list of medica­tions taken regularly and location of living will and other legal documents. 
     

Financial records should include: Sources of income and assets such as employer pension, IRAs, 401(k)s, interest, etc.; Social Security and Medicare/Medicaid infor­mation; insurance informa­tion, such as life, health, long-term care, home, car, with policy numbers and agents’ names and phone numbers; names of banks and account numbers for checking, savings, credit union; investment income, such as stocks, bonds, property and stockbrokers’ names and phone numbers; copy of most recent income tax return; location of most up-to-date will with an original signa­ture; liabilities, including property tax — what is owed, to whom, and when payments are due; mort­gages and debts — how and when they are paid; location of original deed of trust for home; car title and registration; credit and debit card names and numbers and location of safe deposit box and key. 
Steps for getting affairs in order include: 

• Put important papers and copies of legal docu­ments in one place. You can set up a file, put everything in a desk or dresser drawer or list the information and location of papers in a notebook. If your papers are in a bank safe deposit box, keep copies in a file at home. Check each year to see if there’s anything new to add. 

• Tell a trusted family member or friend where you put all your impor­tant papers. You don’t need to tell this friend or family member about your personal affairs, but someone should know where you keep your papers in case of an emer­gency. If you don’t have a relative or friend you trust, ask a lawyer to help. 

• Discuss your end-of-life preferences with your doctor. He or she can explain what health decisions you may have to make in the future and what treatment options are available. Talking with your doctor can help ensure your wishes are honored and the visit may be covered by insurance. 

• Give permission in advance for your doctor or lawyer to talk with your caregiver as needed. There may be questions about your care, a bill or a health insurance claim. Without your consent, your caregiver may not be able to get needed information. You can give your okay in advance to Medicare, a credit card company, your bank, or your doctor. You may need to sign and return a form. 

There are many different types of legal documents that can help you plan how your affairs will be handled in the future. Many of these documents have names that sound alike, so make sure you are getting the documents you want. Also, state laws vary, so find out about the rules, requirements and forms used in your State. 
Wills and trusts let you name the person you want your money and property to go to after you die.  Advance directives let you make arrange­ments for your care if you become sick. Two common types of advance directives are: 

• A living will gives you a say in your health care if you become too sick to make your wishes known. In a living will, you can state what kind of care you do or don’t want. This can make it easier for family members to make tough health care deci­sions for you. 

• A durable power of attorney for health care lets you name the person you want to make medical decisions for you if you can’t make them yourself. Make sure the person you name is willing to make those decisions for you. 

For legal matters, there are ways to give someone you trust the power to act in your place: 

• A general power of attorney lets you give someone else the authority to act on your behalf, but this power will end if you are unable to make your own decisions. 

• A durable power of attorney allows you to name someone to act on your behalf for any legal task, but it stays in place if you become unable to make your own decisions. 

Individuals may need help in getting their papers in order. You may want to talk with a lawyer about setting up a general power of attorney, durable power of attorney, joint account, trust, or advance directive. Be sure to ask about the lawyer’s fees before you make an appointment.  You should be able to find a directory of local lawyers on the Internet or at your local library or you can contact your local bar association for lawyers in your area. Your local bar association can also help you find what free legal aid options your State has to offer. An informed family member may be able to help you manage some of these issues.