CenturyLink advised the Cottonwood emergency dispatch center just before noon on Monday, Dec. 28, that approximately 175 landlines in the Verde Valley area are currently unable to call 911 due to technical issues. If residents are experiencing an emergency, they should contact the Cottonwood emergency dispatch at 928-649-1397. CenturyLink and the dispatch center are working now to resolve the issue and will update the public when it is complete.